TECH-CAST Product Warranty

紅色商用小車

What is the warranty period for TECH-CAST products?

The standard warranty is 12 months from ex-factory date or the BL date under FOB terms. The warranty period may vary based on the negotiated terms of the transaction.
 

How should I handle a defective product or suspected defective product within the warranty period?

If a product is found to be defective, please contact our sales team to report the issue and send the suspected or defective product back to the TECH-CAST factory. We will conduct a detailed analysis and disassemble the product if necessary. If the analysis reveals an issue with TECH-CAST’s product or materials, we will provide repair or replacement services under the warranty terms. Please do not attempt to rework or disassemble the suspected or defective product on your own.
 

Question Category

Keyword Search

Top